If credit-card payments are becoming unaffordable, gather the outstanding balance, due dates, income, and essential expenses before your debt records become difficult to track. Then contact the card issuer to ask about options that fit your actual repayment capacity. The linked video discusses debt management and family financial preparation, but does not explain credit-card refinancing or set an interest rate.
What to Prepare Before Negotiating
- Latest statement showing the balance and any overdue amount.
- Current income and monthly essential expenses.
- Other accounts that must be paid at the same time.
- The amount you can actually pay without leaving essential expenses uncovered.
Ask About and Compare the Terms
Ask which restructuring options may be available, what the new rate and payment would be, how long the term would last, whether there are fees, and how the change could affect your credit history. Request the details in writing and read the new contract before agreeing. A lower monthly payment may come with a longer term or a different total amount to repay.
The Bank of Thailand advises borrowers to contact the creditor and explain how income has been affected so that terms can be considered in light of repayment capacity. Options and approval depend on the creditor and the borrower’s circumstances. Avoid taking a new loan without calculating the total repayment amount.
If you need to prioritize several accounts, compare debt repayment methods and use the debt payoff planning tool to organize the figures.
Sources and Limitations
- Bank of Thailand: Restructuring credit-card and personal-loan debt
- Bank of Thailand: Choosing a debt-restructuring approach
Reviewed 16 October 2026. This general information does not mean a creditor will approve any particular proposal and is not advice to borrow. Confirm terms and credit effects with the creditor. The linked video provides general debt context but does not discuss credit cards or refinancing.